Senior Director of Technology & Solutions

Burlington, ON | Direct Hire

Job ID: 51251 Industry: Other Area(s)

Senior Director of Technology & Solutions

Location: Burlington

Type: Full-time Permanent

Our client, a leading global provider of in-store consumer engagement technology, has asked Bagg Technology Resources to assist them in finding a Senior Director of Technology & Solutions to join their innovative organization on a full-time permanent opportunity. This is a new role that is the result of a growing organization that requires high quality solutions to custom projects. The ideal candidate will be a leader who others want to work for and with; s/he will be the company’s technology “guru” and technology focal point for all company stakeholders.

Why Join?

This organization revolves around curious and creative people who are passionate about technology. Their collaborative culture values ideas and diverse perspectives from all. As this is a full-time permanent opportunity, there is also a comprehensive benefit package that will take care of your health and wellness needs, along with 100 percent RSP matching!

Key Responsibilities for Senior Director of Technology & Solutions:

  • Lead the strategic technological road-map of the company
  • Set the standard for successful delivery and execution on customer engagements; lead by doing when it comes to making projects successful
  • Introduce the company to new available related technologies in the industry
  • Responsible for all the technological areas of RFPs and offerings to customers
  • Conduct functional planning sessions with project stakeholders and the ability to oversee multiple aspects of all ongoing projects
  • Provide technical expertise and solutions
  • Oversee the project / product management deliverables and act as a customer support escalation point
  • Provide guidance to technical and non-technical customers of varying levels of technical expertise
  • Orchestrate the activities of the product development team from inception through product launch
  • Other duties as required

Requirements for Senior Director of Technology & Solutions:

  • Relevant education
  • 10+ years managing and growing teams of 25+ in a technology based company
  • Experience as CTO or head of technology depends on company size
  • Experienced in waterfall and agile methodologies, milestones/releases driven and managed in JIRA
  • Experienced in Java and Linux
  • Working knowledge of software programming and development processes
  • Experience in project and product management
  • Experience working in Digital Signage/Customer Engagement environment that include media player technologies and software platforms that integrate into the client’s enterprise systems along with command-and-control sensors and technology such as LCD, LED, kiosk, mobile and more
  • Experience working with multi-tenent, cloud-based SaaS technologies
  • Customer and quality focus.  Empathetic to the customer using the solution, who cares about their experience, and seeks to make it the best possible experience
  • The ability to quickly grasp and fully understand the underlying technology
  • High energy, positive, results-oriented, entrepreneurial, driven by success and passionate about building great products
  • A solid communicator and listener


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