Associate Creative Director Experience

Toronto, ON M5V 2H2

Employment Type: Contract Industry: Other Area(s) Job Number: 59278

Associate Creative Director Experience

Location: Toronto

Type: 4-Month Contract

Our client, a major organization within the consultation industry, has asked Bagg Technology Resources to assist them in finding an Associate Creative Director Experience to join their team on a contract basis. The successful candidate will be a self-starter, capable of managing multiple tracks of UX work on a large portfolio with minimal oversight. Whether working alone or part of a team, ensure all projects meet the client’s high standards of excellence while making sure the client’s vision meets their goals. The successful candidate will be the go-to person for client work, as well as pitches, because you can juggle and multitask effectively. You may also be a trusted subject matter for
an industry or vertical that is crucial to the client’s business, such as retail, financial services, travel, etc.

Why Join?

This organization revolves around curious and creative people who are passionate about technology. Their collaborative culture, values, ideas, and diverse perspectives form all. You’ll also have the opportunity to work on a very large multi-phase digital transformation journey. 


Job Specific

  • Leads multidisciplinary projects and workstreams
  • Consults with clients to shape the UX strategies that deliver business value and customer satisfaction
  • Responsible for interaction design, task flow, behaviour, and navigation design
  • Demonstrates the information architecture and interaction design skills necessary to support client work
  • Leads the ideation, sketching, and prototyping for desktop, tablet and mobile devices, as well as digital-physical objects and environments
  • Collaborates with Consumer Insights to create user test plans and synthesize research findings into actionable insights
  • Contributes to UX strategy, including journey mapping and persona development
  • Collaborates with clients and analytics to determine UX success metrics & KPIs
  • Contributes to estimation, project planning, practice development and new business pitches
  • Actively collaborates in cross- disciplinary idea generation and client co-creation sessions
  • Articulates rationale for approach in the context of both business and user needs


  • Manages team of up to 5-6 UX professionals, providing direction, oversight, coaching and performance feedback
  • Fosters a collaborative and innovative environment
  • Actively participates in hiring and staffing
  • Mentors team members


  • 7+ years of professional experience working on complex software, transactional or ecommerce experiences, with medium to large- sized teams, preferably in a cross disciplinary digital agency
  • 2+ years team management experience
  • Ability to design and facilitate workshops with senior-level clients
  • Experienced in both agile and waterfall methodologies
  • Proficient in scoping and estimating UX tasks
  • Track record of UX leadership on single, small to medium-size projects (>$5M) and/or multiple tracks of work on large project ($5M+)
  • Degree in interaction design, human- computer interaction or industrial design preferred
  • Degree in a related field, such as library science, graphic design,
  • Animation or architecture considered. Minor in Psychology, English, History, Anthropology a plus.


To apply, please click Apply Online or submit your resume by email to:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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