Business Application Consultant

Ottawa, ON K2E 8C4

Employment Type: Direct Hire Industry: Other Area(s) Job Number: 65916

Job Description

Business Application Consultant

Type: Permanent

Location: Ottawa

 Our Client has asked Bagg Technology Resources to assist them in finding a Business Application Consultant to join in implementing billing software solutions for our clients in the Utility industry.  Duties will include configuring our software application to meet our client’s business requirements, testing and training services. As an Application Consultant, you will be traveling throughout North America and the Caribbean up to 50% of the time. When not traveling, you will be able to work remotely or if you would prefer, you can work out of the Ottawa, Ontario based office.

Why Join?

This is an excellent opportunity to work for an organization that can help maximize your potential and develop your career.

Key Responsibilities

  • Provide quality implementation services to our clients, with a strong focus on customer service, business expertise, and time management
  • Participate in discovery sessions with clients to determine and document “As-Is” and “To-Be” states of their systems
  • Perform business analysis on projects related to our utility billing Customer Information System (CIS) and add-on applications
  • Map the requirements of the client to industry best practices in order to improve efficiencies using the Organization’s solutions
  • Provide insight on best practices and participate in our process improvement cycles
  • Build and maintain effective relationships with clients, partners, vendors, and internal team members
  • Other duties as required


  • 5+ years of experience working in the Utilities industry or 5+ years of application consulting experience in a software solution environment
  • Experience working with both business and IT groups 
  • Strong problem-solving skills with the ability to analyze information and make informed, independent decisions quickly and effectively
  • Proven ability to work on multiple projects in a team environment
  • Dependable, organized, flexible, self-motivated individual with the ability to work independently and as a team member
  • Excellent interpersonal and communication skills 
  • Experience in the Utilities industry or with Utility Billing and CIS applications is a strong asset
  • Experience with the Organization’s CIS and / or add-on applications is a strong asset


To apply, please click Apply Online or submit your resume by email to:

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Accommodations are available upon request to support your participation during all stages   of the recruitment process.


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