Environmental Support and Monitoring Analyst

Toronto, ON M5V 3J1

Employment Type: Contract Industry: Other Area(s) Job Number: 61479

Environmental Support and Monitoring Analyst

Location: Toronto

Type: 12-Month Contract


Our client, a leader in the insurance industry, has asked Bagg Technology Resources to assist them in finding an Environmental Support and Monitoring Analyst to join their team on a contractual basis.

 Why Join?

This is an excellent opportunity to work for a large government organization that can help maximize your potential and develop your career while helping the people of Ontario.

Key Responsibilities

Environment Incident Management:

  • Build End Enact response protocols for proactive monitoring alerts
  • Participate in defect triage and incident resolution
  • Escalate and participate in Problem resolution process

Application Monitoring on-boarding and continued development:

  • Work with application development teams to identify key application performance metrics
  • Build and deploy application monitoring profiles
  • Analyze and report application performance trending, assess and recommend application / configuration enhancements or capacity improvements through the application lifecycle
  • Prepare environment dashboards and report environment health and availability metrics
  • Solarwinds build, documentation support and maintenance
  • End to End workflow and synthetic transaction monitoring and alerting
  • Application Availability Monitoring and alerting
  • Application Service transition (Monitoring configurations, New Application Onboarding)
  • Environments Support process workflow analysis (Service Now integrations/ITSM integrations and internal communications automation)


  • College or University degree in Computer Science or equivalent work experience
  • Project management/delivery 4-5 years
  • Enterprise systems and application delivery 4-5 years
  • Application Environment Planning/Provisioning 5 years
  • Incident Management 5 years
  • Workflow Automation/Process Development 2 years
  • Proactive Application Monitoring 2 years
  • Experience with all or some of the following:
  • Enterprise Accounts and Claims software such as Guidewire
  • Enterprise document and content management solutions such as OpenText Solutions
  • Familiarity with enterprise messaging such as IBM MQ/ESB
  • Experience working within a complex Hybrid and Virtualized datacenter
  • Experience working with Java Virtual Machine platform, application delivery or administration
  • Working knowledge of service management and productivity tools such as Service Now, Jira, Confluence would be an asset
  • Proficient in MS Office suite with priority on Excel (Advanced Excel will be a definite asset)


To apply, please click Apply Online or submit your resume by email to: LDAresume@bagg.com

View all of our job postings at www.bagg.com

Accommodations are available upon request to support your participation during all stages   of the recruitment process.

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