digiHUB Product Owner

Toronto, ON M5V 3J1 | Contract

Job ID: 59207 Industry: Other Area(s)

digiHUB Product Owner

Location: Toronto

Type: 12- Month Contract with option to extend 6 months


Our client, a leader in the insurance industry, has asked Bagg Technology Resources to assist them in finding a digiHUB Product Owner to join g their organization on a contract basis. The digiHUB is the client’s digital innovation lab and it is a space where digital experiments take place to help accelerate the client’s digital innovation. We are seeking a digiHUB Product Owner who has a strong technical background and will drive the product development work happening at the digiHUB. This person will coordinate between the client Communitech innovation lab, business, and technology and will be responsible for the delivery and continuous improvement of digital products coming out of the digiHUB by providing direction to and working with a multidisciplinary delivery team. This role will create a vision and strategy for digital products based on an understanding of customer needs ensuring that the products are developed and transitioned to the broader audience effectively. This role will be responsible for engaging with stakeholders and customers to ensure they are clear on the benefits of the products and that their feedback is being used to inform ongoing improvements.

Why Join?

This is an excellent opportunity to work for a large government organization that can help maximize your potential and develop your career while helping the people of Ontario.

Key Responsibilities

  • Assist in the management of the day-to-day product development work at the digiHUB
  • Facilitating in-depth workshops eliciting requirements and developing an expert understanding of customer needs
  • Championing new digital products by engaging with customers, project teams, and stakeholders through a range of channels to encourage uptake and use of the products
  • Prioritization of product backlogs, writing quality user stories and decision making based on data with “go to market” strategies promoting digital customer adoption rates
  • Assist in the Implementing of  leading methodologies, such as: Ethnographic Research, Empathy Mapping, Customer Journey Mapping, Usability Testing, A/B Testing, and Design Thinking, Human-Centred Design to improve the digital customer experience
  • Researching external trends and introducing new practices to improve the digiHUB’s development and transition of products
  • Supporting business testing of digiHUB products
  • Communicating and marketing digiHUB products


  • Minimum of 3 years relevant experience as a Product Owner
  • Degree in Computer Science or technology related field or equivalent combination of work experience
  • Experience with Web and mobile software development (such as, React Native, Ionic, JavaScript, HTML, CSS)
  • Experience constructing, maintaining and prioritizing product backlogs to direct the work of a delivery team
  • Experience engaging with customers and eliciting customer insights for product improvements
  • Experience with setting, monitoring and reporting measurable product performance targets
  • Experience with a range of agile delivery techniques and tools
  • Experience in product delivery and working in cross-functional teams
  • Strong business acumen and excellent verbal and written communication skills
  • Effective facilitator and communicator
  • Product Owner Certification an asset (ex. CSPO, A-CSPO, SAFe POPM), or equivalent combination of work experience


Applying for this position means you are:

  • A leader and self-starter possessing a high degree of self-motivation
  • A multi-tasker balancing individual work and group collaboration
  • An experienced problem solver with a strong technical background
  • Open minded, creative, courageous to ask the tough questions
  • Passionate about emerging areas of technology
  • Knowledgeable and skilled implementer of modern design technology


To apply, please click Apply Online or submit your resume by email to: LDAresume@bagg.com

View all of our job postings at www.bagg.com

Accommodations are available upon request to support your participation during all stages   of the recruitment process.

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